Fairfax Lumber & Hardware respects your privacy. Our Privacy Statement applies to personal information we collect on our owned and operated website, FairfaxLumber.com and other official Fairfax Lumber & Hardware sites (the “Site”), including mobile sites, that link to this Privacy Statement, any official Fairfax Lumber & Hardware survey forms, applications, and contest entry forms on third-party sites that link to this Privacy Statement.. In some cases, a website or online service linked to our FairfaxLumber.com sites may be covered by a specific Privacy Statement that details privacy practices specific to that website or online service.
This Privacy Statement describes the types of personal information we collect on the Site, how we may use that information and with whom we may share it. The Privacy Statement also describes the measures we take to protect the security of the personal information. We also tell you how you can reach us to ask us to update your preferences regarding how we communicate with you or answer any questions you may have about our privacy practices.
Information We Collect
- You may choose to provide us with personal information (such as name, address, telephone number, and email address, and your product inquiries.
- Payment information, such as your payment card number and expiration date.
- Date of birth.
- The geolocation of your device (such as if you opt to use the “Find Near Me” feature of the mobile-optimized portion of our websites).
- Certain information about your Fairfax Lumber & Hardware purchases, returns or exchanges.
- Personal information in communications and other content you submit, such as photographs, product information and details about your projects and property.
- Social media IDs, such as for Facebook, Instagram or Twitter.
- Personal information you submit about your business to Fairfax Lumber & Hardware
Information We Collect by Automated Means
We use third-party Web analytics services on our Site, such as those of Google Analytics. These service providers use the technology described above to help us analyze how users use the Site. The information collected by the technology (including your IP address) will be disclosed to these service providers, who use the information to evaluate your use of the Site.
We may use the information collected through automated means to provide a better shopping experience and for market research, data analytics and system administration purposes, such as to determine whether you’ve visited us before or are new to the Site, and for compliance with our legal obligations, policies and procedures. We also may use this information to target custom content and ads to you on this and other websites, including as described in the Interest-Based Advertising section below.
Data about your activities online is being collected on our Site for use in providing advertising tailored to your individual interests. You may choose whether or not to have your information collected for that purpose. This section of the Privacy Statement provides details and explains how to exercise that choice.
You may see certain ads on other websites because we participate in advertising networks administered by third parties. These networks track your online activities over time by collecting information through automated means, including through the use of the technologies described in the Information We Collect By Automated Means section above, and they use this information to show you advertisements that are tailored to your individual interests. The information they collect includes information about your visits to our Site, such as the pages you have viewed. This collection and ad targeting takes place both on our Site and on third-party websites that participate in the ad network, such as sites that feature advertisements delivered by the ad network. This process also helps us track the effectiveness of our marketing efforts.
How We Use the Information We Collect
- Provide, administer, and communicate with you about products, services, events and promotions (including by sending you e-newsletters, coupons and other marketing communications).
- Process, evaluate, and respond to your requests, inquiries and applications.
- Manage our customer information databases.
- Operate registrations.
- Administer contests, sweepstakes and surveys.
- Create, administer, and communicate with you about your accounts.
- Customize your experience with our Site.
- Operate, evaluate and improve our business (including developing new products and services; managing our communications; performing market research, data analytics and data appends; determining and managing the effectiveness of our advertising and marketing; analyzing our products, services and Site; administering our Site; and performing accounting, auditing, billing, reconciliation and collection activities).
- Protect against and prevent fraud, unauthorized transactions, claims and other liabilities, and manage risk exposure and quality.
Comply with and enforce applicable legal requirements, industry standards and our policies and terms, such as our Terms and Conditions of Use.
We also may use the information in other ways for which we provide notice at the time of the collection.
Sharing of Information
We may disclose information about you (i) if we are required to do so by law, regulation or legal process, such as a court order or subpoena; (ii) in response to requests by government agencies, such as law enforcement authorities; or (iii) when we believe disclosure is necessary or appropriate to prevent physical, financial or other harm, injury or loss; (iv) in connection with an investigation of suspected or actual unlawful activity; or (v) to assist in collecting debt owed by you.
We reserve the right to transfer personal information we have about you in the event we sell or transfer all or a portion of our business or assets (including, without limitation, in the event of a reorganization, dissolution or liquidation). Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use personal information you have provided to us in a manner that is consistent with our Privacy Statement.
Where applicable, you may amend your preferences regarding how we communicate with you by updating your profile within your Fairfax Lumber & Hardware account, using the settings pages on certain websites or contacting us as described in the How to Contact Us section below. To be removed from FairfaxLumber.com’s site and official email, telephone and postal mail marketing, choose one of the following options:
- Email email@example.com and type “REMOVE FROM ALL MARKETING” in the subject line send your request by mail to:
- Fairfax Lumber & Hardware Unsubscribe 109 Broadway Boulevard Fairfax, CA 94930
For any of these options, please include your name, address, phone number and email address in the request, and let us know how you provided us with the information. You may access the profile page of certain accounts you maintain on our Site to modify certain personal information associated with your profile and indicate certain communications preferences.
Email, Account Profile, and Communications Preferences Generally
Where applicable, you may amend your preferences regarding how we communicate with you through email by clicking on the “unsubscribe” link in an email you receive from us, by updating certain subscriptions within certain Fairfax Lumber & Hardware accounts, within settings pages or by contacting us as described in the How to Contact Us section below.
Notice to California Customers
California Rights & Regulations
Subject to certain limitations under California Civil Code § 1798.83, if you are a California resident, you may ask us to provide you with (i) a list of certain categories of personal information that we have disclosed to certain third parties for their direct marketing purposes during the immediately preceding calendar year and (ii) the identity of certain third parties that received personal information from us for their direct marketing purposes during that calendar year. To make such a request, please contact us as follows:
Fairfax Lumber & Hardware
Attn: Privacy Support
109 Broadway Boulevard
Fairfax, California 94930
How We Protect Personal Information
We maintain administrative, technical and physical safeguards to protect the personal information you provide on our Site against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use and other unlawful forms of processing.
Links to Other Websites
This Site may contain links to other websites for your convenience and information. These websites may be operated by companies not affiliated with us. Linked websites, including those operated by Fairfax Lumber & Hardware, may have their own privacy notices, which we strongly suggest you review if you visit them. We are not responsible for the content of any websites that we do not control, any use of those websites or the privacy practices of those websites.
Updates to Our Privacy Statement
This Privacy Statement may be updated periodically and without prior notice to you to reflect changes in our personal information practices or relevant laws. We will post a notice at Fairfax Lumber & Hardware or FairfaxLumber.com and certain other parts of the Site to notify you of any significant changes to our Privacy Statement and indicate at the top of the Privacy Statement when it was updated.
How to Contact Us
If you have any questions or comments about this Privacy Statement, or if you would like us to update information we have about you or your preferences, please contact us as indicated below. When you contact us about personal information we hold about you, please let us know where you provided us with the information.
Fairfax Lumber & Hardware
Attn: Privacy Support
109 Broadway Boulevard
Fairfax, California 94930
Fairfax Lumber and Hardware
P.O. Box 249
Fairfax, CA 94978-0249
Monday – Friday: 7:30am – 6:00pm
Saturday – Sunday: 8:30am – 5:00pm
Winter Nursery Hours: 8:30am – 5:00pm